TOP 5 FREQUENTLY ASKED QUESTIONS
If for whatever reason you are not satisfied with your order you can return your package within 7 days of receiving it.Returns are easy and hassle free!
- Email us right away and we'll email you a return label. (Free returns over $150.)
- Return it by the due date.
- Once Kill Olivia receives your return, we will check it (takes about 2 business days), and once the return is approved we'll issue your refund.
*Shipping automatically applied
SHIPPING RATES & DELIVERY **We’ll cover duty and tax costs on all orders over $500**
|Standard Shipping (Free on orders over $100)||$5||6 business days
(Please allow 4 - 5 weeks for delivery to Hawaii.)
|Express Shipping ($8 on orders over $150)||$12||2-3 business days
- HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
- We accept orders shipped to PO boxes and APO/FPO or U.S. territories.
- Orders shipped to these addresses must be sent via USPS Priority Mail service.
|International Shipping||$10||Up to 14 business days
Please note: The shipping times shown are from the order date.
- Please note: The shipping times shown are from the order date.
- A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it in a safe, secure location.
- A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange a new delivery date.
- If you have any further questions related to your delivery, please contact our customer care team.
- Just to let you know, the items returned need to be in perfect and unworn condition with tags and in its original package.
- We will not refund your order if it does not comply with our return policy.